Submit ›
or
1.6 Based on 5 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Location 1
  • Customers don't like
    • Fees 1
Advanced
search
loading...
More Less

I have been banking with west America for over 4 years. And it's gone so down hill. Their fees are ridiculous. The employees are rude, and if you call the 1-800 number they're just as bad. Mine and my husbands account was hacked 3 times now. And this time they're fighting in on getting our money back which is over 600 dollars. We're switching our bank first think Monday morning. I do not recommend any one to go here. And when I told the guy this... Read more

Was this review helpful? 0 0

Horrible customer service at the Los Banos Branch. They punish you for not having a cupon book by not taking the info over the window and making you come in to yell out your personal info and they keep repeating if you had your coupon book it wouldnt be this complicated . That's what they get payed for? I can make a patment with no cupon book overbthe phone what is the diference lazy old fashion bank? Read more

Was this review helpful? 0 0

The fees are ridiculous, the only way you can get zero monthly fees is if you maintain a daily balance of at least 5k!! Then there's different levels of banking depending on your daily balance!50k,100k...etc. To me that is just rediculous! So basically you're treated accordingly depending on how much money you have.my husband has to pay 12.50 a month for good account unless he uses his card a minimum of 5 times I believe? We don't always use... Read more

Was this review helpful? 0 0

Has anyone else seen the fees they are charging just to bank with them? 7.50 for this and 12.70 for that and that's the basic package supposedly the no fee charge, what happened they used to be the cool bank I recommend friends and family to them now I'm not sure I'll be doing that, instead I'll be looking for a new bank with zero fees attached bill pay debit transactions the works. Sorry west America u guys are getting to be just as bad as Bank... Read more

Was this review helpful? 0 0

Watch out for those EXTRA charges. In two months my bills were not being paid but many "insufficient, service charges, and over drawn charges were charged. In two months they charged $600.00 and leaves me with nothing. West america bank is a bank I NO LONGER RESPECT.

Add comment

I forgot to mention, the bank tellers and managers are great.

Add comment

I found out my checking account was hacked, by someone in facebook. The only thing i could think of was a donation i gave to fire victims. 500.00 was taken over a 2 month period. The bank did not reverse the 120.00 charges and that was after waiting 2 weeks. I have been a customer for years. I am closing my account and three other from family members. The bank is quick to charge you for every *** thing. But if they owe you money the wont take... Read more

Was this review helpful? 0 0

These people took my money after bank acct was closed an it was a ssi check but guess what ssi is going to nail the for fraud

Add comment

westamericas courtesy overdraft protection what a joke I rented three redbox movies redbox charges each movie separately no matter how many you rent .99 cent a day when i forgot about the movies and did not take them back this purchase went on for several days 35$overdraft per transaction 3 times a day for 3 movies for days while westamerica kept approving this then they start charging 5 dollars a day for each day overdrawn this all going on... Read more

Was this review helpful? 0 0

I've been a Westamerica Bank patron for about 20 years, or slightly more. The employees are hard-working and probably underpaid, and I have no complaint against them whatsoever. It's the incredibly bad system, the use of bad contractors, and the perennial excuses that top managers always make when they want to rationalize bad service. 1. First: about seventy dollars disappeared from an account of a foundation that I was the director of--the... Read more

Was this review helpful? 1 1
Did not find what you were looking for?
 
×
You are reading about Westamerica Bank.
Filing a new complaint about
×